Technical Specification Advisor (Carlisle)

Location:

The role is based in our head office in Cardewlees, Carlisle, UK with some occasional travel throughout the UK as required.

If the role is of interest, but you are located outside the preferred region, please apply anyway; we are always looking for high quality technical staff and will consider all applications received.

Key Responsibilities:

Technical

• To provide technical sales advice and support to our customer base of Architects; Surveyors; Builders & Contractors; home owners etc. This may be verbally over the phone, virtually, and/or on-site training in the form of tool box talks and general site support.
• To provide full technical support to our customers in terms of evaluating drawings and optimizing thermal performance and airtightness of the building envelope through our product range.
• To provide U-Value calculations, condensation risk analysis and possible Hygrothermal analysis.
• To provide CPDs to architects and to input and help to develop CPD packages.
• To give talks as required to various groups and organizations.
• To ensure you research and keep updated on Building Regulations/Legislation/Technical development on areas relating to our product range in conjunction with the technical team.
• Providing product information and education to our target audience.
• Creating and maintaining customer details and projects (Deals) on Hubspot CRM and ensuring that all information within Hubspot is up to date and relevant.
• To provide support and guidance to the UK Technical Office as required.
• Progressive thinking to ensure that our products are at the forefront in the UK.
• Identifying and implementing technical data relevant for our audience.
• Attendance at technical meetings, staff meetings, etc.
• Writing and providing projects/case studies content for our website. Writing website product content as required. Blog topics and writing. Keeping up-to-date with social media, to see what competitors/partners are posting and providing ideas and content for Ecological to post.
• Liaising with and updating new and established customers and their account management in your region.
• Actively monitoring and following up general technical and sales enquiries.
• Providing pre-sale and after sales support.
• Attending conferences, exhibitions and trade shows.

General Administration

• Answering the telephone, general email queries, etc., providing consistency for our customers.
• Writing reports as required.
• Liaising with staff within our Head office.
• Arranging your own travel and accommodation.
• Organising and storing paperwork, documents and computer-based information.

Person Specification

Education and Qualifications

• Higher education linked to construction (e.g. Engineering, Architecture, Environmental) – Essential
• Degree level – Preferable
• Certified Passivhaus Designer/Consultant; Certified Passivhaus Contractor; Retrofit qualification (e.g. Carbonlite) - Preferable

Experience

• Minimum 5 years’ experience in the Construction sector - Essential
• Active working knowledge of; Insulation, Air Tightness, Passivhaus principles, project specification with architects, building site visit experience, building regulation knowledge, U value and Dew Point analysis, reading drawings, commercial knowledge (pricing, tender bids for large projects etc), proven ability to close off specifications and sales. - Preferable

Interested in learning more about this exciting opportunity? Please fill in the form below to book an informal chat, and we will promptly get back to you to organise a conversation. 

Closing date: 31st December 2024